Returns & Refunds
EXCHANGES AND RETURNS – SIMPLE, FAST, STRESS-FREE
We know that choosing the perfect item online can be difficult. That's why we make the exchange and return process simple and transparent .
Address for returns and exchanges:
Via Toledo 346/347, Naples, 80134
Conditions for returns and exchanges:
- The item must be intact, with tags attached and never worn .
- The return or exchange must be requested within 7 days of receipt .
- Return costs are the responsibility of the customer.
How to proceed?
- Write to us at resicamiciamoci @gmail .com indicating the order number and the reason for the return/exchange.
- We will reply you within 24 hours with all instructions.
- Once we have received the return and verified the condition of the item, we will proceed with the exchange or issue a voucher of equal value.
Do you have any doubts? We are here to help you!