FAQ
Orders
How can I place an order?
You can purchase directly from the website camiciamoci.it. Select the product, the size, add to cart, and follow the checkout process.
Can I change or cancel an order after I've placed it?
Yes, if it hasn't been shipped yet. Contact us immediately via email atinfo@camiciamoci.itor at the number081 1881 6676.
Shipping
What are the delivery times?
Orders are processed within 4 business days and handed over to the courier within the following 2 days.
Once shipped, you will receive a tracking code to monitor the delivery in real time.
For shipments within Europe and abroad, processing and shipping times remain the same; delivery times may vary depending on the courier.
How much is shipping?
How much is shipping?
- Italy: €5 (free on orders over €69)
- Europe: €15
consult our Return policy for more information.
Are the shirts shipped pre-washed?
The shirts are delivered new and ready to wear. For natural fabrics, however, we recommend a first delicate wash before use, so as to allow the fiber to stabilize.
Returns, exchanges and refunds
How do I request a return or an exchange?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
Can I return or exchange a product?
We'll work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with additional information. Delivery times vary depending on your location.
What happens if I make a return?
We'll work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with additional information. Delivery times vary depending on your location.
Sizes and fit
How do I choose the right size?
The fit of Camiciamoci shirts is designed to be comfortable and elegant. We recommend that you consult the size guide or compare the measurements with a shirt you already own.
Should the shirt be washed before being worn?
We recommend washing before use, especially for natural fabrics like linen and cotton, to allow the fiber to stabilize and the garment to reach its natural fit.
Do Camiciamoci shirts have a slim or regular fit?
The fit is designed to offer a balance between elegance and comfort. We recommend consulting the size guide to choose the size that best suits your needs, or you can contact our dedicated customer support, available from 9:30 AM to 8:00 PM.
Payments
Which payment methods do you accept?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
Can I join the camiciamoci community?
We'll work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with additional information. Delivery times vary depending on your location.
Can I pay with cash on delivery?
We'll work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with additional information. Delivery times vary depending on your location.
Our shirts
Are Camiciamoci shirts Italian?
Yes, Camiciamoci shirts are born from the Italian sartorial tradition, with a particular focus on the quality of the fabrics, attention to detail, and the fit of the garment.
What fabrics do you use for your shirts?
Our shirts are made mainly from natural fibers such as linen and cotton, selected to ensure comfort, breathability, and lasting quality.
How to take care of a Camiciamoci shirt?
Linen and cotton shirts require delicate care to preserve their quality and fit.
We recommend washing at 30°C on a delicate cycle, avoiding bleach and tumble drying.
The shirt should be hung to dry and ironed at a medium temperature, always following the instructions on the label.
Can linen change its fit after the first wash?
Linen is a living natural fiber that may have a slight shrinkage after the first wash. This behavior is a characteristic of the fabric and not a defect: with use, the fiber tends to relax, maintaining its natural softness.
Can linen change fit after the first wash?
Linen is a natural fiber that may settle after the first wash. A slight variation in fit is normal behavior for the fabric and is part of the authentic characteristics of linen. With use, the fiber tends to relax again, maintaining the comfort and softness typical of the material.
Does linen wrinkle easily?
The slight creases of linen are part of its natural elegance. They are a characteristic of the fiber and contribute to its authentic and relaxed appearance.
SUPPORT & ACCOUNT
Can I modify an order after submitting it?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
Do I have to register to purchase?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
Newsletter and promotions
Can I join the camiciamoci community?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
How does the 3x2 promotion work?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
Can I choose different sizes, colors, or models?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
How long does the promotion last?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.
How do I identify the products participating in the promotion?
Our goal is the complete satisfaction of every customer. If not, contact us and we will do our best to find a solution together with you.